Support

Having trouble with the Mango Health app? Browse our support center for frequently asked questions or get in touch at support@mangohealth.com.

Setting Up Medications

What medications and supplements can I set up?

Currently we have over 8,000 medications and supplements in our database. If one of your medications or supplements is not yet in our system, please send us a note at support@mangohealth.com.

Can I add my own medication or supplement?
If you cannot find a medication or supplement in our system, it's not currently possible to set up reminders. However, we are considering features that allow you to manually input medications and supplements to set up reminders, though we would not be able to provide the same information for these to start. 

If this is a feature you'd be interested in, send us a note at support@mangohealth.com and let us know which platform you're on (Apple or Android).
How do I add a medication on an Apple device?

1. Tap the (+) pill icon button in the top right corner, and begin typing the medication name. Our database will auto-suggest names for you as you begin to type.

2. Select the name of your medication, and our database will also suggest a 'Form' and 'Color' for you. To select an alternative 'Form', tap and select your preferred option in the drop down menu. You can also select a custom ‘Color’ this way. (If your selected form is Tablet, you can select a custom ‘Shape’ as well.)

3. Tap 'Quantity', and use the keypad to enter the total quantity of the medication you have on hand. This will be used to give you refill reminders.

4. Tap 'Dose' and scroll to enter the dose you take with each scheduled time. This will be reflected in your History and be used to give you refill reminders.

5. Tap 'Frequency' and scroll both the left and right wheels to indicate your schedule. You can also input a more complex reminder schedule, such as doses every other day, every two weeks, or once a month. To do this, toggle the ‘Advanced Schedule’ option on, and use the scroll menus below to enter your schedule. 

6. Based on your entry, you will receive the appropriate number of 'Reminder' fields, where you can enter the time(s) when you'd like to receive your reminder(s).

7. When all fields have been filled, tap 'Save'.

How do I add a medication on an Android device?
1. Tap the round orange (+) button in the bottom right corner, then'Add Med'.

2. Tap'Medication Name' and begin typing the medication name. Our database will auto-suggest names for you as you begin to type.

3. Select the name of your medication, and our database will suggest a 'Form' for you as well. To select an alternative 'Form', pick 'Other' from the drop-down menu, then scroll and tap to make your selectionYou can also select a custom ‘Color’ this way. (If your selected form is Tablet, you can select a custom ‘Shape’ as well.)

4. Tap the suggested 'Quantity' field, and scroll to enter the quantity of the medication you have on hand. This will be used to give you refill reminders.

5. Tap 'Dose' and scroll to enter the dosage you take with each scheduled time. This will be reflected in your History and be used to give you refill reminders. If you do not take this med on a regular basis, toggle ‘Take As Needed’ to the right.

6. Tap 'Frequency' and use the drop-down menus to indicate your schedule. You can also input a more complex reminder schedule, such as doses every other day, every two weeks, or once a month. To do this, toggle the ‘Advanced Schedule’ option on, and use the scroll menus below to enter your schedule. 

7. Based on your entry, you will receive the appropriate number of 'Reminder' fields where you can enter the time(s) when you'd like to receive your reminder(s).

8. When all fields have been filled, tap 'Save’.
How do I refill a medication?
When it’s time to refill, you will receive a notification at the top of your home screen. Tap ‘Refill Now’ to update your med ‘Quantity’. You can also refill by taking the following steps:

1. Scroll to the ‘My Medications’ panel of your home screen, and tap the medication you'd like to refill.
2. On the next screen, tap 'Edit' in the top right corner.
3. Then adjust the ‘Quantity’ of your med to match what you have on hand.
4. Once you've finished, make sure to hit 'Save' in the top right.
How do I change a medication’s schedule?
1. Tap into 'My Medications', either on the home screen panel or the menu.

2. Select the med, and on the next screen, tap ‘Edit’ in the top right corner.

3. Next to 'Frequency', use the drop-down menus to change the number of scheduled reminders. To set a more complex reminder schedule (such as doses every other day, every two weeks, or once a month), toggle the ‘Advanced Schedule’ option on, and use the scroll menus below to enter your schedule. 

4. Then use the following 'Reminder' fields to change the reminder times of your medication schedule.

5. Don’t forget to 'Save' your changes when you’ve finished.
What is an 'Advanced Schedule'?
The 'Advanced Schedule' option allows you to set up a more complex reminder schedule, such as doses every other day, every two weeks, or once a month. To do this:

1. Begin adding your medication, and make sure 'Advanced Schedule' is toggled on.
2. Use the scroll menus below to enter your schedule. Make sure the‘Start Date’ is correct.
3. Don’t forget to 'Save' in the top right corner when you’ve finished.
How do I schedule later reminders for weekends?
1. Tap into 'My Medications' (either through the home screen panel or the menu) and select the med.
2. On the next screen, tap ‘Edit’ in the top right corner.
3. Next to 'Frequency', use the drop-down menus to switch from 'Daily' to 'Weekly' reminders.
4. Adjust the number quantity accordingly, then tap 'Frequency' again.
5. You'll be able to schedule custom times for each day in the 'Reminder' fields below.
6. Once you've finished,'Save' your changes.
How do I set up an "as needed" (PRN) med?
For Apple devices: Tap the (+) pill icon button in the top right corner to begin adding your medication. (If you're changing a scheduled med to 'as needed' or PRN, tap 'My Meds', the name of your med, then 'Edit' in the top right corner.) On the next screen, make sure 'Take As Needed' is toggled on, then tap 'Save' in the top right.

For Android devices: Tap the round orange (+) button in the bottom right corner to begin adding your medication. (If you're changing a scheduled med to 'as needed' or PRN, open the menu, tap 'My Medications', the name of your med, then 'Edit' in the top right corner.) On the next screen, make sure 'Take As Needed' is toggled on, then tap 'Save' in the bottom right.
How do I delete a medication?
1. Tap into 'My Medications'. You can find this either on the home screen or through the menu.
2. After you’ve selected the name of the medication, tap 'Edit' in the top right corner.
3. Then the red ‘Finish Med’ button. 

Note that finishing a medication maintains your history of it, but moves it to the ‘Past’ section of your medication list. If you'd like to keep your med as ‘Current’ but stop receiving reminders, we recommend toggling on 'Take As Needed' instead.

If you're on an Apple device, it is possible to delete a med permanently. (Android users, stay tuned! This feature is coming soon.) To do this:

1. Follow the steps above to 'Finish Med'.
2. Then enter the 'Past' section of your medication list.
3. Tap on the med name, then 'Edit' in the top right.
4. Scroll down to the bottom of the screen, then tap the red 'Delete Med' button.  
How do I change an image for a medication?
We try our best to pick the right image for any medication or supplement that you enter into Mango Health, but we also allow you to customize the image if you'd prefer. To do this:

1. Tap on that med’s image from the home screen's 'My Medications' panel, or through the navigation menu.
2. Tap 'Edit' in the top right, and then you'll be able to customize your med icon with the 'Form' and 'Color' fields. If your selected form is 'Tablet', you’ll also be able to select a custom 'Shape'.
3. Use the drop-down menus next to these fields in order to open the list of available options.
4. After you've updated your icon, tap again to close the menu.
5. Tap 'Save' in the top right.

Setting Up Habits

What habits can I set up?

If you're using our Android app, you can start forming a healthier routine today by setting up the following habit reminders: Track Blood Pressure, Stay Hydrated, Watch Weight, and Move More.

Is there a new habit you’d like to see? Send us a note at support@mangohealth.com, or by opening the menu and tapping ‘Help’, then ‘Contact Us’.

(If you’re using an Apple device, stay tuned! This feature is coming soon.)

How do I add a habit?

If you're on an Android device, you can add a habit by taking the following steps:

1. Tap the round orange (+) button in the bottom right corner.

2. Tap ‘Add Habit’, then select the habit you’d like to set up.

3. On the next screen, tap ‘Start’. To rename a habit, tap on the name, then type the text you’d like to see on each reminder.

4. In the fields below, enter your current and target measurements, then toggle ‘Reminders’ on or off. 

5. If you'd like to keep your reminders on, use the drop-down menu next to ‘Remind me’ to input your schedule. Based on your entry, you will receive the appropriate number of 'Reminder' fields to enter the time(s) when you'd like to receive your reminder(s).

6. When all fields have been filled, tap 'Save’.

(If you’re using an Apple device, stay tuned! This feature is coming soon.)

How do I change a habit's schedule?

If you're on an Android device, you can change or edit a habit schedule by taking the following steps:

1. Open the 'My Habits' panel, either through the home screen or the navigation menu.
2. Tap on the name of the habit you’d like to change.
3. On the next screen, tap ‘Edit’ in the top right corner.
4. Next to 'Remind me', use the drop-down menus to change the number of scheduled reminders.
5. Then use the following 'Reminder' field(s) to change the reminder time(s) of your habit schedule.
6. Don’t forget to tap 'Save' when you are finished.

(If you’re using an Apple device, stay tuned! This feature is coming soon.)

Why is my Move More step count off?

Every device counts steps differently, and some are more sensitive than others. We've worked hard to make the most accurate step count we can, but your device may not log every step you take.

Currently we’ve seen the best performance of the Move More habit on Google Nexus devices because they are optimized for the Android operating system.

However, we are looking to improve the Move More habit on non-Nexus devices. In the mean time, thank you for your patience!

How do I disable a habit?

If you're using our Android app, you can take the following steps to disable a habit:

1. Open the 'My Habits' panel, either on the home screen or by tapping through the navigation menu.
2. Tap on the name of the habit you’d like to disable.
3. On the next screen, tap ‘Edit’ in the top right corner.
4. Then tap ‘Disable’ at the bottom of the screen.

Once a habit has been disabled, you’ll still be able to see your history of it. If you'd like to keep your habit but stop receiving reminders, simply toggle ‘Reminders’ off.

(If you’re using an Apple device, stay tuned! This feature is coming soon.)

Managing Your Account

How do I transfer my account to another device?
Transferring your account—including your medication schedule, history, and points balance—is easy! All you'll need to do is make sure you've registered your account on your existing device. To do this, enter your 'Settings' and make sure you see your email address listed. (If you don't see your email address, tap 'Register' to create an account.)

Once you have an account, open the app on your new device, and enter the 'Settings' to 'Login'. 
After you submit the email address and password you originally submitted to create your account, your data will be restored.
I forgot my password. How do I reset it?
If you’re not logged into your account:
1. Enter the app’s ‘Settings’ and tap 'Login'.
2. Then tap 'Forgot Password'.
3. On the following screen, type in and submit the email address you used to register with Mango Health.
4. We will then send you an email with instructions on how to reset your password.

If you're already logged into your account:
1. Enter the app’s ‘Settings’, then tap on your password.
2. On the following screen, submit the email address listed is the one you used to register with Mango Health.
3. We will then send you an email with instructions on how to reset your password.
What is my username?
Your username is the email address you used to register with Mango Health. If you're not sure which email address you used to register, feel free to get in touch with us and we can check whether or not we have your email on file. You can send a note via the 'Contact Us' form in the app, or by email to support@mangohealth.com.
How do I update my email address?
1. Enter the app’s 'Settings'. If you are logged in to your account, you will see your old email address.
2. Tap on this, and enter your new email address twice, as well as your password.
3. Once you’ve tapped 'Submit', you’re all set.
How do I reset my account?
It is not currently possible to reset your account history and scores. We do understand this would be a valuable feature, however, and we will look to include it in a future update.

In the mean time, if you would like to clear your existing info to create a new account, see the next article, 'How do I deactivate my account?' for instructions.
How do I deactivate my account?
Before you deactivate your account, think twice! Please keep in mind that if you do this, your med history and points balance will be lost and unrecoverable.

If you haven't registered:
1.
Enter the app’s ‘Settings’.
2. Tap 'Delete My Data', then hit ‘Yes, I’m sure’.

If you have registered:
1.
 Enter the app’s ‘Settings’.
2. Then ‘Logout’ of the app.

Once you've taken these steps, don't forget to delete the app from your phone. (If you're on an Android device, make sure to visit your Application Manager to fully 'Uninstall' the app.)

If you have registered and would like us to remove your email address and account info from our side, please write to us via the 'Contact Us' form in the app. Note that for security reasons, we will ask for additional information to confirm your ownership of the account.

Creating an Account

Do I need to register to use the app?
You do not need to register to use Mango Health. However, we highly recommend it!

Registering will ensure you are able to restore your information in case you lose or upgrade your device, delete and reinstall the application, etc. Registering also allows you to access and track your Mango Health information — such as your medication schedule and points balance — on more than one device.
How do I register?
For Apple devices:
1. Tap the ‘More’ tab in the bottom right corner.
2. Select ‘Settings’, and then ‘Register’.
3. On the next screen, enter your email address and password.
4. Once you hit 'Submit' in the top right corner, you will receive a confirmation email to the address provided.

For Android devices:
1. Open the main navigation menu, and tap 'Settings'.
2. Tap 'Register'.
3. On the next screen, enter your email address and password.
4. Once you input this info and hit the green 'Submit' button, you will receive a confirmation email to the address provided.
Do I need an activation code?

We use activation codes for certain programs that we run with healthcare companies, or when we are distributing the app at certain events, such as charity runs. You do not need an activation code to get started with the app, and it does not change your chances of winning in our raffle.

Receiving Reminders

How do I change my reminder sound?
To change your reminder sound, enter the app 'Settings' and look under 'Reminder Settings'. Tap 'Reminder Sound' and select each name to preview each sound.

For Apple devices: Once you've made your selection, tap ‘Settings’ to return to the app and you're all set.

For Android devices: Once you've decided on your favorite reminder sound, tap 'OK'.

Are there specific reminder sounds you'd like to hear? Tell us more about what you'd like to hear at support@mangohealth.com.
How do I customize my snooze length?
The standard 'Snooze' setting on reminders is for 15 minutes. If you're on our Apple app, you can customize your 'Snooze' length. (Android users - stay tuned! This feature is coming soon.) To do this:

1. Tap 'More' in the bottom right corner of the menu
2. Enter the app 'Settings'
3. Under the 'Reminder Settings' section, tap 'Snooze Time' 
4. Select your desired snooze length
5. Tap the back arrow (<) in the top left corner to return to 'Settings'

Note that this setting applies to all scheduled reminders. 
How are reminders delivered on Apple devices?
Reminders are delivered via Apple's push notifications. To check that these are enabled, open the ‘Settings’ app on your device, tap 'Notifications', and make sure 'Mango Health' is listed.

If your device is running on iOS 8 or above, you must actively give permission to receive notifications. For more detailed instructions on how to enable notifications on iOS 8, you can find more info on this blog post, Mango Health on iOS 8.

Still having trouble? Send us a note at support@mangohealth.com.
How are reminders delivered on Android devices?
Reminders appear in your Android notification tray as well as through a Mango Health banner notification on your device's home screen. If you are using Android 5.0 (‘Lollipop’) and above, notifications will also appear on your device lock screen.

If you are using Android 6.0 ('Marshmallow'), you may want to disable 'Doze mode' to ensure you receive your notifications. To do this:

1. Open the 'Settings' app and tap 'Battery'.
2. Select the 'Options' menu button (the three dots in the upper right), then Battery optimization'.
3. Tap the downward-pointing arrow, then 'All apps' from the menu that appears.
4. Next, tap 'Mango Health', and in the box that appears, tap 'Don’t optimize'. Once you’re done, tap 'Done'.

Note that you can re-enable 'Doze mode' at any time — simply repeat the process above and select 'Optimize'.
Do I need to be online to receive reminders?
No, your device does not need to be connected to the internet or a wireless data service provider in order for you to receive reminder notifications. However, you do need to be online to set up reminders, as well as to enter medications or habits.
How do I stop receiving reminders on an Apple device?
1. Tap into 'My Medications', either through the home screen or menu.
2. Select the name of the medication with the reminders you'd like to stop receiving.
3. Tap 'Edit' in the top right corner.
4. On the next screen, toggle on ‘Take as Needed’ on.
5. Tap ‘Save’ in the top right.
How do I stop receiving reminders on an Android device?
For medication reminders:
1. Open the menu and tap 'My Medications'.
2. Select the name of the medication with the reminders you'd like to stop receiving.
3. Tap 'Edit' in the top right corner.
4. On the next screen, toggle on ‘Take As Needed’.
5. Hit ‘Save' when you're done.

For habit reminders:
1. Tap 'My Habits' from the main menu.
2. Select the name of the habit with the reminders you'd like to stop receiving.
3. Tap 'Edit' in the top right corner.
4. On the next screen, toggle off 'Reminders’.
5. Tap ‘Save' when you're done.

Tracking Your History

I took my med, but it's marked missed. Why?
Currently the app allows you to mark 'I took it' up to 30 minutes before or 4 hours after the scheduled reminder time. This is a timeframe we developed with clinicians, though we are considering a more flexible reminder option in the future. 

If you took your med outside his timeframe and you want to update your history, see the next article, 'How do I update my med history?' for instructions.

If you think you're seeing something else in the app, please let us know. You can get in touch with the 'Contact Us' form in the app, or by email to support@mangohealth.com.
How do I update my med history?

If you took a medication or supplement but didn't tap 'I took it' on time, the good news is that the app features a 'History' editing feature for exactly this reason - folks wanting an accurate record of med takes. To do this:

1. Open the menu and tap 'History' 
2. Select the day with the dose you'd like to edit 
3. Tap on the missed (red) med icon you'd like to change 
4. You will see a pop-up window which asks 'Edit your history?' 
5. Tap 'OK'. If you're on an Android device, tap 'Save Changes' in the bottom right corner of the screen. 

Please note that while editing your 'History' adjusts your adherence percentages, streaks, and perfect days, it does not affect points.

How do I update my habit history?
There is not currently a way to edit or delete habit history. We do understand it is an important feature, however, and we will look to include it in a future update to the app. Stay tuned, and thanks for your patience while we work on this!
How do I record my mood?

Recording your mood after taking your meds can help you track potential side effects. It can also show if your medications are making you feel better or not. If you're on our Apple app, you can track your mood and take notes. (Android users - stay tuned! This feature is coming soon.) To do this:

1. Scroll down to the bottom of the home screen, and tap to record a mood.
2. Select the mood icon for how you're feeling -- we hope it's awesome! -- and tap the paper (+) icon to type in any notes or any additional info.
3. Don't forget to hit ‘Save’ in the top right when you've finished.

Why isn't my med quantity getting lower?
If any of your meds are the following forms, you may notice that your med quantity does not get any lower:

Cream, Foam, Gel, Gel-Forming Solution, Lotion, Ointment, Paste, Powder, or Shampoo

These med forms are a bit hard for us to track, and we are committed to helping you keep accurate records of takes and refills. As a result, you will not see your quantity of any of these forms decrement, and you will not receive a refill reminder.

If you are taking any meds that are Drops or Tincture forms, your quantity will decrease by 0.05 mL every time you tap 'I took it'.

Earning Points

What are Mango Points?
Mango Points help you track your progress in the Mango Health app. Mango Health gives you points when you record all of your medications and/or habits for the day, on schedule.  As you earn points, you level up and unlock chances to win gifts. (See the section 'WINNING GIFTS' for more info.)
How do I earn points?
You earn 10 Mango Points each day that you take all of your scheduled medications and supplements correctly. To earn points, you need to mark 'I took it' for medication reminders. You have up to 30 minutes before or 4 hours after the scheduled time to respond to reminders. It is an all-or-nothing system so if you miss any one reminder you don't get any points for the day.

If you're on an Android device, you can also earn up to 15 points each day you stick to your habit schedule, 5 points per habit, up to 3 habits. In total, you can earn a maximum of 25 Mango Points per day. To earn points, you need to log and tap 'Save' for habit reminders on the in-app reminder window.
Do more meds mean more points?
More medications do not mean more points. Every person using Mango Health earns 10 points for each day that all scheduled medications and supplements are taken on time, regardless of how many medications and supplements you take.
How many levels are there?
Currently the app features eight levels, however, we are thinking to expand higher-level VIP type programs in the future. We'd love your feedback on what you might like to see - whether that's more levels, points bonuses, special raffle gifts, etc. Let us know what you'd be interested in at support@mangohealth.com.
How do I invite friends for points?
If you're on an Apple device, you can earn extra points for inviting friends to use Mango Health. (Android users, stay tuned! This feature is coming soon.)

You can earn up to 50 points for inviting 5 friends, with 10 points for each friend. To do this:

1. Tap on the 'Invite Friends' section of your home screen.
2. After your Contacts list shows up, tap on the name of the contact you'd like to invite.
3. If you tap on their email address or phone number, a pre-written invitation message will appear. (Make sure to tap directly on the black text of your contact's email address or phone number for a pre-populated invitation message -- based on the default iOS settings, tapping anywhere else will just lead to a blank message.)
4. 
Tap 'Send', and you will see an alert that tells you you've earned +10 points, as well as a new friend icon on your home screen.

Winning Gifts

How do points earn me gifts?
Earning points allows you to become eligible to win Mango Gifts, which are given out each week by raffle. As you earn more points, you reach higher levels or Level Up. Higher levels unlock higher value gifts in the weekly drawings.

You can browse the gifts that you have a chance to win by tapping the 'Points' section on the home screen. On the next screen, tap 'Info' in the top right corner to see how many points are required for each level.
How do I enter the raffle?
You are automatically entered to win our weekly raffles as long as you've been active within the app in the past 7 days, and you have not previously won at the given level. Note that winning at any one level does not affect your chances of winning at another level.
How many points do I need to win a gift?
As soon as you reach Level 2, you have a chance to win gifts in our weekly drawings. The following table outlines the number of points needed to reach new levels in the app, as well as the gift values of each level.
 
Level  Points  # of Gifts Per Week  Gift Value
1 0 0 None
2 50 3,000 $1 value
3 100 100 $5 value
4 250 25 $10 value
5 500 15 $25 value
6 1,000 10 $50 value
7 2,000 5 $75 value
8 5,000 1 $100 value
How do I know if I've won?
Winners are chosen weekly on Friday. If you are a winner, you will receive a winner notification that takes you through the steps to claim your gift. Please note your phone needs to be connected to a cellular or wifi connection in order to claim your gift.
Can I choose my gift?
Yes! If you win, you will be able to make your selection among the available gifts. The gift screen you see after receiving winner notification will display the gifts that are available.

You can also browse the gifts at your level at any time. To see the gifts that you have a chance to win, tap the 'Points' section on the home screen.
How do I redeem or reject my gift?
If you win in one of our weekly raffles, you can claim your gift by responding to the notification at the top of your home screen. Tap the ‘Redeem Gift’ button to make your selection among the available gifts.

If you do not want to claim your gift, you can tap the ‘No Thanks’ button on the left instead. Please note that if you choose not to claim the gift, you may not win again for that level. Not accepting a gift at one level does not increase your chances of winning at higher levels.
I claimed my gift. Where is it?
After you claim your gift, you will receive your gift info in your in-app inbox. If you haven't received your gift info after 24 hours, feel free to send us a note through the ‘Contact Us’ form in the app, or by email at support@mangohealth.com.
How do you choose winners?

Eligible users are chosen randomly for each level in the app. Winners are chosen weekly on Fridays. Not sure if you’re eligible? Check out the article, 'How do I enter the raffle?'

The number of gifts given for each level is outlined in the article, 'How many points do I need to win a gift?'

Note that not accepting a gift at one level does not increase your chances of winning at later levels. For more information, please visit our Terms of Use.

Where can I see who won?
Great question! If you've registered in the app, you'll know that we only ask for your email address and a password to create an optional account. This means that since we don't have names in our records, we cannot post a list of weekly raffle winners. 

However, we do host raffles from time to time on our Facebook page. Winners of these raffles are announced publicly when the contest has been closed. Like our page if you'd like to stay informed: you can find us at facebook.com/mangohealth.

Managing Your Inbox

Where does your drug information come from?
When you enter medications and supplements into the application we do our best to warn you about potential interactions with other medications. Our drug information content, including information on potential drug interactions, is provided by our partner Lexicomp, a division of Wolters Kluwer.

Lexicomp’s content is independently collected, validated, and published. Decisions involving incorporation of content are based on levels of evidence and peer-review consensus. For more information, please visit the Lexicomp website.

Remember that you should not rely on Mango Health alone to take your medications, and that the use of Mango Health may not be appropriate in all circumstances.
How do I delete a message?
If you're on an Apple device, you can delete a message by swiping left on the message, then tapping the red 'Delete' button that appears. (Android users - stay tuned! This feature is coming soon.)

Note that even after you delete drug interactions and information from your inbox, it will still be available for reference in your medication list.

If you’ve accidentally deleted a message with your gift info, don’t worry! Send us message with the 'Contact Us' form in the app, and we’d be happy to resend it to you.

Our Apple Watch App

How do I install Mango Health on my Apple Watch?
1. On your iPhone, open the Watch app and scroll down until you find Mango Health in the list of apps.
2. Select the Mango Health app.
3. On the next screen, toggle on both ‘Show App on Apple Watch’ and ‘Show in Glances’.
How do I launch the app on my Apple Watch?
Press the Digital Crown button on the side of the Watch to access the Watch’s home screen, then tap the Mango Health app icon. You can also access the Mango Health app by tapping on it in your Glances.
How do I mark a med as taken on my Apple Watch?
When you receive a reminder to take your med, tap on the Mango icon that appears on the notification. This will then open up the Mango Health app and present you with a window where you can tap ‘I took it’.
Why can’t I see med names on Glances or notifications?
We respect your the privacy of your health information, including medication names. For this reason, they will not appear in your Mango Health Glances or notifications on the Apple Watch. As with the iPhone app, the names of your medications will only appear once you’ve opened Mango Health and are inside the app.
How do I see my schedule on my Apple Watch?

Swipe up on the Watch face to pull up your Glances. The Mango Health app's location among your Glances will depend on how you organize them. Swipe left or right until you find the Mango Health Glance, which will show your schedule for the day. You can also see your schedule on the home screen of the Mango Health app.

How do I log my mood on my Apple Watch?

1. Open the Mango Health app on your Watch by tapping the Mango icon on your Watch’s home screen or in your Glances.
2. When the app launches, swipe left to pull up ‘My Mood’.
3. On the next screen, use the plus (+) and minus (-) signs to select your mood.
4. Tap ‘Save Mood’ when you’re done.

How do I turn notifications on or off on my Apple Watch?
Open the Watch app on your iPhone, then tap ‘Notifications’. On the next screen, scroll down to the Mango Health app and toggle it on or off, according to your preference.
How do I add or remove Mango Health from my Glances?

Open the Watch app on your iPhone, tap ‘Glances’, then on the next screen, tap ‘Edit’ in the top right corner.

To add Mango Health to your Glances: Scroll down to the ‘Do Not Include’ section, and tap the green plus (+) icon next to the Mango Health app.

To remove Mango Health from your Glances: Tap the red minus (-) icon next to the Mango Health app.

Once you've updated your Glance settings according to your preferences, tap ‘Done’ in the top right corner.

Our Privacy Policy

Do you share any of my personal information?
We only share your email contact information with partners for the purpose of fulfilling your gifts. Please see our Privacy Policy for more information.

Etc.

I'm a member of the press. How can I get in touch?
If you have a press inquiry, you find our contact info here.
How do you guys make money?
The Mango Health application is free to download and use. We generate revenue through the generosity of our sponsors. 

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